Privacy policy

Last Updated: August 10, 2026

At Avélaa, we respect your privacy and are committed to protecting the personal information you provide when visiting or shopping through our online store.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, browse our products, create an account, place an order, contact us, or otherwise interact with our services.

Our store offers fashion and lifestyle products, including bags, bracelets, shoes, jackets, accessories, and other selected products. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our website and services.

Personal Information

When you place an order, create an account, contact us, subscribe to our communications, or otherwise interact with our store, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Delivery information

  • Account login information

  • Order and purchase history

  • Product preferences and wishlist information

  • Customer support communications

  • Reviews, feedback, and other information you voluntarily provide

Payment Information

When you make a purchase, payment information may be processed through our payment providers.

Depending on the payment method you use, this may include:

  • Payment method

  • Transaction details

  • Payment confirmation

  • Billing information

  • Relevant payment account details

We generally do not directly store complete payment card information on our own servers when payment processing is handled by third-party payment providers.

Device and Technical Information

When you access our website, certain information may automatically be collected, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Language preferences

  • Approximate location

  • Referring website

  • Pages viewed

  • Products viewed

  • Time spent on pages

  • Website interactions

  • Other technical identifiers

2. How We Collect Information

We may collect information through several sources, including:

Directly From You

We collect information when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact customer support

  • Submit a review or feedback

  • Participate in promotions or campaigns

  • Complete forms on our website

Automatically

Some information may be collected automatically through cookies, pixels, analytics technologies, server logs, and similar technologies when you browse or interact with our website.

From Service Providers

We may receive information from third-party providers that help us operate our store, process payments, analyze website activity, provide shipping services, or deliver customer support.

3. How We Use Your Information

We may use collected information for legitimate business and operational purposes, including:

Order Processing

To:

  • Process and fulfill purchases

  • Confirm orders

  • Arrange shipping and delivery

  • Process returns, exchanges, and refunds

  • Communicate order updates

  • Provide customer support

Website Operations

To:

  • Maintain and operate our website

  • Improve website functionality

  • Personalize your shopping experience

  • Remember preferences

  • Improve product presentation

  • Analyze website performance

Product Recommendations

We may use information about your browsing activity, purchases, wishlist items, and interactions with our store to provide relevant product recommendations and improve our product selection.

Marketing

Where permitted by applicable law, we may use your information to send:

  • Promotional emails

  • Product announcements

  • Special offers

  • New collection updates

  • Discount information

  • Other marketing communications

You may unsubscribe from promotional communications at any time.

Security and Fraud Prevention

We may process information to:

  • Protect our website and customers

  • Detect suspicious activity

  • Prevent fraudulent transactions

  • Investigate unauthorized activity

  • Protect against abuse, malicious activity, or security threats

Legal and Compliance Purposes

We may use or disclose information where reasonably necessary to comply with applicable laws, regulations, legal proceedings, governmental requests, or to establish, exercise, or defend our legal rights.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand visitor behavior, analyze traffic, and support marketing activities.

Cookies may help us:

  • Keep products in your shopping cart

  • Remember website preferences

  • Understand how visitors use our website

  • Measure advertising performance

  • Improve website functionality

  • Provide more relevant content and product recommendations

You may be able to control or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

5. How We Share Information

We do not sell your personal information as a standalone product.

However, we may share information with trusted third parties when necessary to operate our business and provide our services.

These parties may include:

  • E-commerce and website hosting providers

  • Payment processors

  • Shipping and delivery companies

  • Order fulfillment providers

  • Analytics providers

  • Customer service platforms

  • Marketing and advertising providers

  • Cloud storage and technology providers

  • Professional advisers

  • Legal or regulatory authorities where required

Third-party service providers may process information only as necessary to perform services for us or as otherwise permitted by applicable law.

6. Shopify and Service Providers

Our online store may be hosted or supported by Shopify, which provides technology and infrastructure used to operate e-commerce services.

Information submitted through our store may be processed by Shopify and other service providers involved in operating the website, processing transactions, analyzing activity, providing customer support, and fulfilling orders.

Third-party providers may have their own privacy policies governing how they process information.

7. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment services, advertising platforms, or other external services.

We are not responsible for the privacy practices, security, content, or policies of websites that we do not control.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

8. Marketing and Advertising

We may work with advertising and marketing service providers to display advertisements or measure the effectiveness of advertising campaigns.

Depending on your location and applicable law, these services may involve the use of cookies, pixels, device information, or browsing activity.

You may have certain rights to opt out of targeted advertising or certain forms of data sharing, depending on applicable law.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

You should also take reasonable precautions to protect your account credentials and avoid sharing passwords or sensitive information through unsecured communication channels.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The nature of the information

  • Your relationship with us

  • Order and transaction requirements

  • Customer service requirements

  • Legal and regulatory obligations

  • Fraud prevention and security requirements

  • Dispute resolution

  • Legitimate business purposes

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it where appropriate.

11. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your data is processed

  • Request a copy of certain personal information

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

  • Opt out of certain targeted advertising activities where applicable

These rights may be subject to legal limitations and verification requirements.

To exercise an applicable privacy right, please contact us using the information provided in the Contact Us section.

12. Marketing Communications

If you subscribe to our promotional communications, we may send you information about products, collections, offers, promotions, and other updates.

You can unsubscribe from promotional emails by using the unsubscribe link included in the communication.

Even if you unsubscribe from marketing communications, we may still send essential non-promotional communications related to your orders, account, transactions, security, or customer service.

13. Children's Privacy

Our website and services are not intended for children who are below the applicable age of majority in their jurisdiction.

We do not knowingly collect personal information from children without appropriate authorization where such authorization is required by law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

14. International Data Transfers

Depending on the location of our service providers, your personal information may be transferred to, stored in, or processed in countries other than the country where you reside.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, legal requirements, or privacy practices.

When we make changes, we will update the Last Updated date at the top of this policy.

We encourage you to periodically review this page to remain informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, you can contact us using the information below:

Avélaa

Email: lvstore594@gmail.com
Phone: +1 805-805-1930
Address: 7323 Mistflower Rd Frisco TX 75035 United States

We will review privacy-related inquiries and respond within a reasonable period, subject to applicable legal requirements.

By using our website or purchasing products from Avélaa, you acknowledge that you have read and understood this Privacy Policy.